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FAQ

Do you have Payment Plans?
Payment plans are available, in monthly, fortnightly or weekly options. ​ You will find this option on the second page of ticketing, before you out in your payment details.  Closer to the event they will no longer be available, so act quickly to secure your booking!
 
How do You get There? What are my Travel Options?
 
Given the picturesque location of the venue, public transport options are limited. We recommend travel to the venue by car or by airport transfer for interstate attendees.
 
Getting there  – By Car: 
The most direct route to Spring Hill Estate from Melbourne is via either Hume Fwy & Northern HWY and then left onto Kilmore-Lancefield Rd OR via Tullamarine Fwy past the airport onto Sunbury Rd & Melbourne-Lancefield RD, then right onto Kilmore-Lancefield Rd.
Getting there – Interstate: 
When booking flights, we recommend the following:
FLYING IN: Book a flight that arrives in Melbourne Tullamarine on Friday 24th May by 10.30am (11am latest)
FLYING OUT: Book a flight that leaves Melbourne Tullamarine on Monday 27th May after 6.30pm. Our booking form has a $60 option for transfers, that covers your travel to and from the airport.
 
Can I get a Refund on my ticket? 
 
 Tickets cancelled more than 90 days prior to the event are eligible for a 75% refund, providing the full payment has been made. Tickets cancelled more than 60 days prior to the event, but less than 90 days are eligible for a 40% refund, providing the full payment has been made Refunds within 60 days of the event are not possible, except under extreme circumstances, due to planning purposes.